Do you see the perfect dress in our catalogue but don’t live in Cape Town?
You can now purchase any of our dresses and we’ll courier it to you anywhere in South Africa.
If you’re not 100% happy with the dress you receive, you can return the dress for a refund.
Look for the Buy this Dress button on each dress that allows you to place an online purchase request. We’ll then contact you to arrange payment, shipping and delivery of your dress – as well as any other questions you may have.
This is how it works:
- To get started, simply browse our catalogue and submit an online purchase request via the “Buy Online” button on the dress detail page.
- An invoice will be sent to you for the dress, courier and insurance cost.
- Once full payment has been received, the dress will be couriered to you.
- The dress will arrive at your door in 3-5 working days.
- If you’re not entirely satisfied, you can return the dress to us within 5 days (see our return policy below).
- The courier cost is R200 and 2% of the value of the dress is charged to insure the dress during transit.
- The dress is bought as-is. Although we take great pride in selecting only the best-kept dresses, these are pre-owned and used dresses and there may be loose beads and the odd blemish on the dress.
- Return Policy: If you would like to return your dress you have 5 days after receiving it to request a return with Innovine at email@example.com on condition that:
- The dress is sent back in its original packaging.
- The original tags are on the dress.
- The dress is unused and there is no damage to the dress.
- The refund will be done within 5 working days after receiving the dress (and the conditions of the return are met). The courier cost and insurance of the return of the dress will be deducted from the amount to be refunded.